A standard operating procedure or SOP are a set of instructions that address the WHO, WHAT, WHERE, WHY, WHEN AND HOW of an activity.With the rapid evolution of technology, businesses need to be adaptable to new ways of working. Adaptability can be assessed & imbibed only if the existing processes are well documented & well-calculated. Thus, documenting processes is no more a choice but an inevitable element of every organization, be it a corporate or a conglomerate, a mid-scale or an SME.
Team BRSSA have been developing SOPs for several organizations of various scales to achieve operational excellence. An SOP describes in detail the implementation of a business policy. This includes: